![]() I also like we can pay to bring in our own ice chest now. We had a birthday party here and it was nice having a reserved table and we where able to bring in our own cupcakes. There are still some things to be improved but I know that all takes time and money. I am glad to see things getting fixed up, painted and repaired. I did not get a pass this year but I did use one of the specials so I could see what improvements have been made. I did enjoy the animals, and it's nice to see them updating rides(even tho they probably shouldn't do overhauls and close rides midsummer) however, after being injured and exposed to something so foul I can't imagine ever getting back in the water here. ![]() I honestly believe the employees I reported to ignored my concerns and went about their day. Nope! I saw a horde of unsuspecting swimmers floating around in that disgusting water, presumably unaware of what they were really swimming in. My party and I left for lunch, and after returning to get our stuff from the lockers I fully expected the wave pool to be closed so they could clean it. They looked at each other and burst out in laughter! I suggested they tell a maintenance manager or someone who could address the issue but I don't believe they did. I immediately went to the nearest employees at the tube rental station and reported what I had found. It didn't get better from there.After enjoying some time in wave pool, I noticed solid human waste washed up in the shallows near the entrance. A little boy was overheard saying the green speed slide also burned his back. ![]() The yellow tube slide(The Banana something) jerked me up onto the side walls where there was no water and my back got burned from the friction.upon reaching the bottom there was too much water built up and I was completely submerged, causing water to rush up my nose and fill my sinuses with chlorine water. ![]() Unfortunately, in the few hours I was here a couple things happened that make Safari Joe's a place to avoid. I am a PAYING customer! Yet, the lifeguard was COMPLETLEY RUDE AND DISRESPECTFULL! Management didn't seem to care, hence my poor rating.I wanted to be able to give this place a glowing review, because it's obvious the new owners are trying to make this place better than Big Splash was. No doubt it's annoying, but BE NICE!! It really got me when I asked about the waves (after we waited for over 30 minutes for the waves). Management was excusing the lifeguards behavior!! I don't care if kids ask a million times, you be polite a million times. "They get asked all day by kids when the waves will start." I know how tough that business is! But that does not excuse the way the lifeguards talked to people! When I approached management about this, I was told, What I can't overlook is how rude many of the lifeguards are to me and to children! I worked in customer service. Indeed, I would not have taken time to write a review about that. The kids are trained to hit the wave pool first because they know it won't be operating later. Perhaps it is and perhaps it is a coincides that the maintenance happens to be every time we go and hour or so before closing. When asked management claims it is under maintenance. The mangers have told us that the wave pool runs every 15 minutes, yet it consistently stops an hour or so prior to closing. I have two issues, the wave pool and the lifeguards. So, for me the park is nice for the price. I buy them early and get a good deal on the purchase. My family of 8 has purchased season passes for the last couple of years. ~If you plan to go more than once a summer, consider buying a season pass early in the year when they first offer 's a great deal! (It is August too so I'm sure that was also a factor for the light crowds.) we went on a Tuesday & it wasn't crazy crowed. ~Wear water shoes (chacos, slip-ons of some type) because the concrete can be VERY hot! ~Take an empty Yeti-type cup and they will fill it with ice & water for you at the main snack bar for free. ~Read all the rules and information on their website before you go. My only complaint would be the condition of the wave pool surface (needs a repaint) & the main bathrooms the front of the park (the only ones we visited) are in need of a remodel. Food was surprisingly decent and typically priced for amusement parks. There were no shenanigans that I observed, just a lot of kids & adults having fun. I appreciated the attentive life guards at the wave pool and the constant attention from supervisors riding around on the golf carts. The new rides and animals are great additions. Very clean, well staffed and friendly employees. Visited Safari Joe's H20 for the first time since Joe took it over from the old Big Splash that I grew up with.
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